SkillDrop

Practical help. Short calls.

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SkillDrop

Practical help in short 1:1 calls

Book short 1:1 calls with real people who can help with documents, career, languages, tech, relocation, studies and everyday decisions.

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Privacy Policy

SkillDrop Privacy Policy

This page explains what data SkillDrop may use to operate accounts, helper profiles, bookings, payments, notifications, reviews, disputes and marketplace trust.

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Privacy principle

SkillDrop should collect only the data needed to run accounts, bookings, payments, trust systems and support.

Payment data

Payment processing is handled by Stripe. SkillDrop should not store raw card details.

Data rights

Users may request account deletion or data access according to applicable privacy laws and platform procedures.

Account data

Name, email, role, avatar and basic account settings may be used to create, authenticate and manage your SkillDrop account.

Marketplace data

Helper profiles, services, availability, bookings, reviews and saved experts are stored to run the marketplace.

Payment data

Stripe handles payment processing. SkillDrop may store payment status, Stripe session identifiers and booking payment metadata.

Notifications

SkillDrop may use email or in-app notifications for booking updates, payment confirmations, refunds, disputes and review reminders.

Safety review

Disputes, reports, reviews, booking history and admin actions may be reviewed to protect buyers, helpers and the platform.

Cookies and local storage

SkillDrop may use cookies or local storage for authentication, theme preferences, security and basic product functionality.

Security

SkillDrop should use reasonable technical and organizational measures to protect user data from unauthorized access.

Data requests

Users should be able to request account deletion or data access according to applicable laws before full production launch.

Data SkillDrop may process

User profile

Email, name, avatar, role, settings and account timestamps.

Expert profile

Headline, biography, country, timezone, languages, skills, tags, verification status and payout readiness.

Bookings

Buyer, helper, service, time slot, status, payment status, price, fees and call room information.

Reviews

Ratings, comments, helpfulness, clarity, professionalism and recommendation signals.

Notifications

Notification subject, message, type, read status and related metadata.

Admin audit logs

Sensitive admin actions, entity IDs, admin email and metadata for moderation traceability.

Why data is used

To run accounts

Create accounts, sign users in, route users to the right dashboard and protect access.

To process bookings

Create reservations, confirm payment, show upcoming calls and manage cancellations.

To support trust

Display reviews, verification badges, quality signals and admin moderation information.

To handle disputes

Review booking status, payment status, reports, refund requests and related history.

To send notifications

Inform users about booking updates, payments, refunds, disputes and review reminders.

To improve the product

Understand platform usage, marketplace health and product issues during development.

Last updated: May 2026

This privacy policy explains how SkillDrop may process data for accounts, bookings, payments, notifications, reviews, disputes, safety and marketplace operations.